Orders are typically processed within 1–3 business days. Custom or made-to-order items may require additional processing time.

We offer standard and expedited shipping options at checkout. Estimated delivery times and charges are shown before you confirm your order. Delivery timelines may vary based on destination and carrier.

When your order ships, you’ll receive a confirmation email with a tracking link (if available). Tracking updates depend on the carrier.

International orders may be subject to customs duties, taxes, or import fees charged by the destination country. These charges are the customer’s responsibility.

Weather events, holidays, carrier delays, or incomplete addresses may impact delivery times. We’ll do our best to assist, but some delays are outside our control.

If you receive an incorrect or damaged item, contact us within 48 hours of delivery with photos and your order number so we can help resolve it quickly.

Questions about shipping? Email us at support@designanddeliver.com.