At Design & Deliver, customer satisfaction is our priority. This Refund Policy outlines the terms under which refunds may be provided for products and services purchased through our website.
Refunds may be requested within 14 days of purchase. To be eligible, the product or service must be unused, in its original condition, and accompanied by proof of purchase.
Certain items are exempt from being refunded, including personalized products, downloadable digital goods, and services already rendered.
To request a refund, please contact our support team with your order details. Once your request is received, we will notify you of the status of your refund.
If your refund is approved, it will be processed and credited to your original payment method within 7–10 business days.
If you haven’t received a refund within 10 business days, please check with your bank or payment provider. If the issue persists, contact us at support@designanddeliver.com.
